UX/UI Designer at IBM
Hi, I’m Vicky Lin, a UX/UI designer with 5 years of experience designing for enterprises and startups.
Government Claim System
Streamlining Payment Authorization
Redesigning a government payment authorization process within Salesforce to get funds to families faster.
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mia
Machine Learning App Builder
Uncovering why ML platform was failing to retain users and redesigning the creation flow from the ground up.
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DFAS
Modernizing Military
Retired Pay
Consolidating 8 fragmented legacy systems into a single unified platform for 2.3 million military retirees.
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DoD Career Tool
Redesigning MyCareer
Turning a single text box into a structured goal management tool.
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Other Work
Work in Progress
Work in Progress
Work in Progress
Creating a reservation and gym marketplace for local gyms and sports events.
Open Gym
Understanding TSA workflows to design an AI-powered operations tool to support decision making.
TSA Workshop
Envisioning a FAA dashboard to track upgrades and project status.